Ordering & Customization

1. How do I place an order?

Simply browse our collection, select your gift, customize if needed, and proceed to checkout.
However, for bulk corporate orders our representative may visit your office.

2. Can I personalize my gift ?

Yes! Many of our gifts allow customization, such as adding names, messages, or special packaging.

3. Do you take bulk or corporate orders ?

Absolutely! We offer bulk gifting options for corporate events, employee appreciation, and special occasions.Contact us for details.

Ordering & Customization

4. Can I create a fully customized gift box ?

Yes! You can handpick items to create a personalized gift box.Contact us for custom requests.

5. Do you offer same – day delivery ?

Same – day delivery is available in select areas.Please check availability at checkout.

6. Can I track my order ?

Yes! You’ll receive a tracking link once your order has been shipped.

7. Do you offer subscription gift boxes ?

Yes! We have subscription options for monthly or seasonal gift boxes.

Delivery & Shipping

8. Where do you deliver ?

We currently deliver to within Pakistan.Check our delivery zones / time for more details.

9. How long does delivery take ?

Delivery times vary based on location and shipping option selected.Standard delivery takes 2 – 3 days, while express options are available for same day delivery.

14. Do you deliver internationally ?

Currently, we only deliver within Pakistan.International shipping is coming soon!

11. What happens if the recipient isn’t home ?

We’ll leave a message and re – attempt for delivery.

12. Can I send gifts anonymously ?

Yes! Just mention it in the order notes, and we won’t include the sender’s details.However, the details will be provided to the recipient upon request.

13. Do you offer eco – friendly packaging ?

Yes! We use sustainable, eco – friendly packaging for all orders.

Payments & Returns

14. Do you offer gift cards ?

Yes! Digital and physical gift cards are available in various amounts.

15. Do you have a refund policy ?

We offer refunds for damaged or incorrect items.Custom orders are non – refundable unless faulty.

Special Requests & Services

16. Can I add multiple delivery addresses in one order ?

For bulk orders, yes! Contact us for assistance with multiple addresses.

17. Do you offer corporate branding on gifts ?

Yes! We can add logos and branding for corporate gifts.

18. Do you offer wedding or event gifting services ?

Yes! We create custom gifts for weddings, baby showers, and events.

19. Can I set up a recurring gift order ?

Yes! Perfect for birthdays, anniversaries, or corporate gifting.

Other Questions

20. How do I stay updated on new arrivals and offers ?

Sign up for our newsletter and follow us on social media!